Perceptionist, Inc. provides a way businesses can capture 100% of their sales opportunities by providing overflow sales support during days, evenings, and weekends. Instead of ringing 3 times and going to voicemail, calls are redirected to a team of specially trained sales representatives who know the business and can provide pricing and scheduling solutions.
Perceptionist Inc.’s revenue has grown over 400% since it’s acquisition in mid 2003. Perceptionist handles overflow calls for franchises in the service industry, specifically maid services, carpet cleaners and handymen. What sets Perceptionist apart from call centers is their ability to schedule appointments for their clients rather than acting like a live voicemail service. The current president of Perceptionist, Tiger Downey, started the company and had been running it for 3 years prior to linking up with IntoGreat. It has turned out to be a wonderful partnership and continues to grow rapidly.